There are three parts to your Hunny Bunny: A pom attached to an elastic hair tie (the bunny tail!), a scrunchie, and a wired detachable bow (the ears!) with our signature 24k gold logo charm.
Q: Can I use a washer and dryer machine to clean my Hunny Bunny?
A: Yes!! But before you toss it in the washing machine, we highly recommend detaching and untying the ears. This helps maintain the shape of the wire inside ears and minimize wear-and-tear to the hand-sewn charm.
Q: Why are there two strings attached to my pom that tie onto an elastic hair tie?
A: Our products are top-quality and carefully crafted, but elastic does wear down over time. The attached strings let you instantly revive your bunny if the original elastic happens to break.
You can retie the pom to the backup hair tie that comes with each and every Hunny Bunny, or to any hair tie you’d like! We recommend triple knotting the strings for a secure attachment.
Q: Will the strings show in my bunny bun?
A: Nope! Simply cut the strings to your desired length, tuck the excess into your masterpiece ‘do, and voila! The strings are concealed and you’re ready to impress.
Q: What do I do if the charm on my bunny ears comes loose or falls off?
A: Not to fear, Hunny! We stand by our goods and will gladly repair or replace your Hunny at no extra cost. If your Hunny has an injury (i.e. strings are detached from pom, a charm falls off, your Hunny has a hole, etc.), please let us know at firstname.lastname@example.org. We’ll get your Hunny checked into the Hunny Hospital and send her back good as new!